Cupid.com Membership
A Basic Cupid.com member is a no-cost/no-obligation membership. A Basic member can:
- Place a FREE personal ad with photo.
- Use quick and expanded search to read personal ads.
- Send and receive Eye Contacts which let others know you're interested in them and provides a link to your profile.
- Reply to Gold Member's messages.
- Maintain a list of people you are interested in.
- Send profile links to your friends.
- Block members from contacting you.
- Search only for members with photos.
 (What's This?)
For less than the cost of a date to the movies, you can become a Gold Member. With access to all Cupid.com features, you can perform targeted searches and send messages to anyone you choose. Memberships are available in 1, 3, and 12-month increments, with multi-month membership discounts. Why not join Cupid.com today!
 (What's This?)
Add Platinum Membership to invite men or women (even Basic Members) to make the first move. Be a real flirt (even if you're a bit shy). Encourage anyone on Cupid.com to contact you by Email or Instant Message.
(What's This?)
By becoming a Gold Member, you get to enjoy of the benefits that Cupid.com has to offer! You can post a profile and photo, look at other people's profiles, contact members through Eye Contacts or messages, INSTANT MESSAGE anyone who is "Online Now!" and access all other areas of the site. You can start relationships on your own by sending a message to any member on the site. There's no reason not to become a Gold Member, so why not do it today?
Gold Memberships:
You may pay by credit card or through PayPal. Simply enter the information on the membership sign-up page to renew a membership. Cupid.com uses state-of-the-art confidentiality software to ensure that this sensitive information is protected.
We also have a pay by mail option under specific subscription periods. We will accept a Money Order, Certified or Bank check under these conditions:
- Subscribe for 1 year. current prices
- Write your Email Address and Online Name on the check.
- Mail it to:
Attention: Gold Membership
Cupid.com, Inc.
P.O. Box 728
Poughkeepsie, NY 12602 - IMPORTANT: Personal Checks cannot be accepted. Once your payment is received, we will upgrade your account to GOLD Status.
Platinum and Highlight Upgrades:
You may pay by credit card only. Sorry, we do not yet support PayPal for Platinum and Highlight purchases.
Cupid.com accepts Visa, Mastercard, Amex, and Discover.
You can change your credit card information, securely and safely, by clicking on the Credit Card Info link in the My Account section.
If you currently have a Gold Membership, will be automatically renewed monthly unless you cancel your subscription. To become a Gold Member, click on the "Upgrade Now!" link on the top or left navigation.
Autorenew controls can be accessed from the "My Account" header (top left corner of the page when you're logged in, next to your Inbox). You'll find links to auto-renew on your Account Summary and Account Statement pages.
You may cancel your Cupid.com free or paid subscription at any time. Click here to go to the close account form. You must sign into your account using the email address and the password you established when you created your account. You may also send us an email for assistance. If you cancel your subscription term, you may use your subscription until the end of your term or choose to deactivate your account immediately. However, you will not be eligible for a refund, or any prorated refund of any portion of unused time. Once you cancel, upon expiration, your subscription will not be renewed.
Signing In / My Identity
Your Online Name is your own unique name by which other Cupid.com members will recognize you. Online Names may not be used by more than one member. Your Online Name should be somewhat descriptive, while not too revealing. Never use your last name as part of your Online Name. Remember, this will be the first impression you give other Cupid.com members. Your Online Name may be comprised of any combination of 25 letters and numbers, however, please do not use spaces or odd characters.
Your password may be comprised of any combination of letters and numbers - up to 20 characters. Make this password something you'll remember, however, don't make it too obvious. Take the same consideration creating this password as you would when creating a password for your bank account.
At the sign in page, we've included a section for "Forgot your Online Name/password?" Simply enter the e-mail address you used when creating your Cupid.com account. We'll e-mail your password to that address within seconds.
In the My Account section, click on "Change Online Name". Follow the instructions from here to choose a new name. Also in My Account click on "Change Password". You will need your old password to complete this change.
To change any of your Personal Information like your:
- Birthdate (age)
- Gender
- Address
- Phone Number
- Email address
- Cool Stuff Opt-Ins
- Sign in to Cupid.com
- Under My Account, Click on the "My Personal Info" link
- Enter password
- Make your changes
- Click "Submit"
See our Privacy Statement.
My Profile
Sure! What you see when you view your profile is nearly identical to how others see it, except for the links to edit your profile of course, and the section on how many people have viewed your profile.
Of course you can. Go to Hide/Show My Profile located in your Privacy Settings section.
Yes you can. If your profile is hidden, then whenever you send a message you'll have the option of granting the recipient permission to view your profile.
Also, when you send an Eye Contact, you must make your profile visible to
the recipient (otherwise they wouldn't be able to respond to you!). Your Profile Permits page is a handy way to keep track of who you've allowed to view your hidden profile, and to add and remove permissions.
Your information is never set in stone. You may change it at any time! Simply sign in, and you'll be brought to your Profile page where there are links to change everything we display on your profile. Changes will be available to others within 24 hours. You may also edit your personal information from the My Account section, located in the left navigation.
Make your profile stand out. Show the world what you're made of!
be honest. Some people don't like surprises.
fill out as much as you can. The more information you give, the more there is to like!
have fun! Be candid! Be creative! Most of all, be yourself!
include any personal information such as phone number, address, personal email, etc. We want to protect your anonymity and keep you feeling safe.
use offensive language or discuss questionable topics. What one person laughs at, another might find distasteful. We want everyone to feel comfortable. We may edit or reject any profile that doesn't follow the rules.
Fill out your free profile now!
Online dating is competitive and both men and women who take it seriously have the edge.
Absolutely. A profile is like a resume. The more effort you put into distinguishing yourself, the more likely you are to get a great response. Even if your photo gets attention, ask yourself if it's the right kind. Probably not. That's why Cupid's here to help.
First, check out our free profile writing tips by America's leading online dating expert, Evan Marc Katz. Then, take his straightforward advice and do your best to work it into your essays. And if you still can't get that tricky profile to stand out, we highly recommend working with our partners at E-Cyrano.com. Not only will they figure out what makes you unique, but they'll express it in a way that sounds just like you.
It's been proven. Great profiles get great results. Click here to find out how you can be our latest success story.
Yes! When viewing your profile, near the top you'll find a message saying how many people have viewed your profile. Next to that, click on Who? You can also click the "Who's Viewed Me" link found in the right navigation of My Profile and Search pages.
There are several ways to make your profile more attention getting. The first piece of advice is to post a photo. Profiles with photos get browsed up to 8 times more than profiles without photos. Adding a flattering picture puts some depth and character into your profile.
Click here to learn how to post your photo. You can also change your title periodically. This may catch the eye of someone who may have passed you by before.
Cupid.com wants to make everyone visiting the site feel welcome and comfortable. Thus, we regularly scan all user material for inappropriate or offensive language. If found, Cupid.com reserves the right to cancel the ad. Additionally, we ask that when communicating, our members use common sense and remember that something you find amusing may be offensive to someone else.
My Photo
You are not required to post a photograph with your ad, but we've found that ads including a photograph receive eight times as many responses as text-only ads. When searching ads, you are given the option to search only those ads that contain a photo or those who are currently online. We've found that a large majority of users make these selections. Why wait any longer? Click here to post your photo now!
Making your photo noticeable is very easy. There are just a few simple guidelines you should follow. Be sure to choose a recent picture that closely resembles your current appearance. This picture should be of you alone. Bring out your best qualities by choosing a photo that allows people to see your best features.
There are 3 ways to get your photo to us. Once we have it, we'll review it for appropriateness within 2 business days and add it to your profile.
.
When you upload your photo, you'll be able to trim and rotate your picture so it's just right.
Email your photo. If you've tried to upload your photo and can't get it done,
the second best option is attach it to an email and send it to us.
The attached photo has to be a .gif, .jpeg .jpg, .bmp or a .tif file and must be smaller than 200k in size.
Sign in to your account to get the email address of where to send it.
The good old-fashioned way -- Mail it!
Sign in to see instructions for your photo to us. (pop-up)
Some like the artistic aspect of black and whites. You're welcome to use a B&W if you'd prefer.
Once we get it, it typically takes about 2 BUSINESS days to approve and add your photo to your profile. It will get added to a LOT sooner if you upload your photo.
Sure! On your Profile page, there is a link to Edit Photo(s). From there, you can delete photos or choose which one you'd like to be your main photo.
Yes! You can have up to 10 photos! Once we've had a chance to approve them (you wouldn't believe the stuff some people try to post!), go to Photo Manager to select your main photo.
Sure, as long as your main photo is a picture of just you.
Choose the right photo for your profile.
Remember, we look at all the photos to make sure they are appropriate; it may take 2-3 business days before it appears on your profile.
After that, if it still isn't up, we may have rejected it. Here are the top reasons we reject photos:
- It wasn't a format we accept. We only take .jpg, .gif, .tif, or .bmp files.
- You sent us a group photo, and didn't tell us which one was you (we can post you but not other people because they haven't given us permission to).
- Your photo was too small. It kinda defeats the purpose if people can't see what you look like.
- Your photo was too big. We have a big Inbox, but some files are just ridiculously huge.
- It was unclear/blurry. We're not extremely picky here, but if your using Photoshop filters to blur yourself out, don't bother sending it.
- We figured out which person was you, but were unable to crop out the other people in the photo because of the layout (we won't include children's faces).
- No matter how good you look, we won't post naked pictures of you. Thanks, though!
- The photo was of a celebrity, a cartoon, a drawing of yourself, some graphic you found on a web page...
- You're using WebTV. Email attachments just don't work for WebTV, we've found.
- Your photo had a virus attached to it. If your photo was a .tif, and none of the above seem to apply, you might want to scan for viruses.
With private photos YOU have control over who sees your pictures.
Want to add private photos? On your Profile page click "Edit Photo(s)" to add photos.
As you upload your photos you'll be able to select them as private photos.
They'll be hidden from general view. Only people you grant permission to will be able to
view your private photos. As you browse profiles you'll see some members have a link to their private photos. Click on the private photos link and you'll be able to request permission to view their private photos. It's OK to upload your sexy photos as private photos. Sexy and artsy photos are OK.
There are two ways you can give a member permission to view your private photos. First, when you're viewing someone's profile and decide that you'd like to let him/her see your private photos, simply click the button "send this member a private photo invite."
We've also added a Grant Access button on the Read Message page, for when someone writes to you and asks to see your photos.
Or, when a member sends you a private photo request, simply approve it. Wanna see if anyone has asked to view your private photos? Check out your Private Photo Requests page.
You can keep track of who is allowed to view your private photos on your Private Photo Permits page. You can get to this page from the Photo Manager -- just click on "View permissions" in the Private Photos section.
Cupid AutoMatch
Cupid AutoMatch is an ongoing automatic process that helps you find the right people.
When you created your profile, you answered several questions about yourself. You also specified what you were looking for in someone else. You also specified how important each of those questions were to you. Cupid AutoMatch searches the member database, comparing these answers. When it finds two members who match each others criteria, it makes a match.
A couple things happen when Cupid AutoMatch finds a match:
- You're notified by e-mail when a match is found. For convenience, this e-mail will provide a link to the Cupid.com sign in page.
- You can also view your top ten current matches on the "My Matches" page. A link to "My Matches" is located in the left side navigation.
You can disable this function on your "My Matches" page. Follow the instructions here to turn off Cupid AutoMatch.
When you perform a search on Cupid.com, you are provided with a list of profiles that match what you have specified as criteria at that time. Cupid AutoMatch, however, furnishes you with a list that is more detailed and will mean more to you than just a broad search. The results here will be tailored to the criteria you were looking when you filled out your profile. You may change those criteria at any time by editing your profile.
You can view your Auto Matches by signing into your account and under the Communication Center follow the red links, clicking on My Matches. Here you can view your list. You can view profiles by clicking on the name, then choose to contact through Eye Contacts or Messages (GOLD members only).
Searching
Quick and Expanded searches find people who match what you are looking for. A Reverse search, on the other hand, finds members
who are looking for someone like you.
Quick search boxes are found on many of our pages, including the homepage and Search pages. You may perform an Expanded search
by clicking the "Search" link on the top navigation. Or, if you feel like trying a Reverse search, that link is found on the right navigation of Search pages (under "More Search Options").
Note: you must be logged into your account to perform Expanded and Reverse searches.
Try widening your search criteria a little. Make your age or height ranges bigger. Re-evaluate some of the
questions for which you selected only one or two acceptable answers. For an Expanded search, it might be easiest to "start
over" and reset your multiple choice criteria; click the "Reset My Search" link to do this.
Contacting other Members
Only Gold Members (What's This?) may send a message to you from your profile page. Basic members may show interest using Eye Contacts.
You can view your Messages by signing into your account. Then, under the Inbox section found in the left navigation, click on Messages. Here you will view your list. You can view their profiles by clicking on their name. You can read the message by clicking on the subject header, then choose to reply to the message, if you would like.
You can view your Eye Contacts by signing into your account and, under the Communication Center, follow the red links, clicking on My Eye Contacts. Here you will view your list. You can view their profiles by clicking on their name, then choose to contact through Eye Contacts or Messages (GOLD members only).
We offer two ways to contact other members from profile pages. When you find a profile you'd like to respond to, choose one of two ways to contact that member:
Click on "Send Message" to send a message to another member
Click on "Make Eye Contact" to catch their eye and let them know you're interested
Basic members cannot send a message or initiate an Instant Message to someone "Online Now" (we have to make a buck somehow!); Upgrade to Gold today!
All of your sent messages remain in your message box until you delete them. Go to Messages on the Inbox secton. You will automatically see your received messages. Click the "Sent" tab to view all the messages you have sent.
Yes; anyone can reply to a message they have received. Remember, only Gold Members (What's This?) can send messages to anyone they want.
An Eye Contact is a quick way to let other Cupid.com members know that you're interested in them - without sending a formal response. When you send an Eye Contact, other members will be notified by e-mail. Perhaps they will send you a message back or they may return an eye contact. (Only Gold Members can send messages). Eye contacts are a quick, easy, fun way to say "I'm interested in you, are you interested in me?" You can attach one of a variety messages along with one of a variety of emoticons to the eye contact (i.e.: 'Blowing you a kiss'  to which they might respond... 'Kiss Caught!'  ). From there you can decide if you want to send a personal message! Any member can send any other member an Eye Contact - Flirt! Have fun!
You can view a list of members you have received Eye Contacts from, and a list of members you have sent Eye Contacts to, by clicking on "Eye Contacts" in your Inbox, found in the left navigation.
No. There are so many advantages to becoming a member, click here to register.
If no one is contacting you, there are several things that may remedy the situation. Check to make sure your profile isn't hidden. It's a good idea to reshape your profile every so often. Try changing your title or your essays to make them catchier. If you didn't post your photo, you should! Profiles with photos get looked at up to eight times more than profiles without one. Also, don't wait around for someone to contact you; you should contact members, too! If you aren't ready to compose a message to someone, send an Eye Contact; it's an easy way to get the ball rolling.
If you have sent a message to someone and have not received a reply, a few things may have happened. Perhaps, the member has chosen not to respond. The most effective way to get people to respond to your profile is to post a photo. Cupid.com makes it easy even if you don't have a scanner or digital camera; find out how to post your photo today! If someone still fails to respond, move on. There are thousands of Cupid.com members in the database, many of whom are responsible and ready to meet you.
It's likely that the member you're trying to IM is blocking popups. In order to hold an IM conversation, both sender and recipient must have their Popup Blockers disabled (or configured to allow popups from Cupid.com). It's also possible that the person you were trying to reach had signed off before your IM was sent.
Cupid.com recently became the target of scam artists who have been sending messages to our members in an attempt to solicit money. At this time our only course of action is to delete these messages before our members have a chance to read them. This is done to protect our members.
Another possiblity is that our email notification reached you after you had already viewed the new message. This may happen occasionally, when our email queue is very busy.
It is against our policy to give out ANY personal information about one of our members to anyone or any company. Check out our Privacy Policy. We have taken great care to provide an environment where you feel safe to meet others. We've provided lots of ways to communicate with members.
You'll find a list of members who have let you view their private photos on your Private Photo Permits page. You can get to this page by clicking the "Private Photo Permits" link on your Privacy Settings section.
You can see which members have let you view their hidden profiles on your Hidden Profile Permits page. You can get to this page by clicking the "Hidden Profile Permits" link on your Privacy Settings section.
A rose added to a message says "I think you're special." It's a special touch that only Gold Members can give. A limited number are given to each Gold Member. Roses are replenished monthly, when the Gold Member's subscription renews.
Your roses will be replenished automatically each month of your subscription.
No.
System Abuse/Blocking a Member
Sometimes people try to sneak something into their profile that is against Cupid.com's Terms of Use, which all members agree to when they sign up. This could be their email address, phone number, or even offensive content (bad words for example). When this happens, Cupid.com places [CENSORED!!] over the unallowed content, preventing our other members from seeing it.
If you come in contact with a member or ad which you feel is offensive or if you feel has abused the Cupid.com system in any way, please feel free to contact us for investigation. At the bottom of the profile page you'll find a link: "Let us know if this personal ad doesn't follow our guidelines." A similar link appears on the Read Message screen. For problems outside of those areas, such as in the chat room, please email as much information as possible (i.e.,date/time of incident, Online Name, and any other pertinent information, transcript) to helpdesk.
You may block a member when viewing his or her profile. Below the Send Message and Send Eye Contact links, click 'Block Profile'. You can view a list of people you have blocked by going into your Privacy Settings section and clicking on 'Blocked Members'. Once you access your list, you will have the option of removing the block on a specific member.
No. When a member you have blocked tries to send you an Eye Contact or a message, we won't display any message that he or she has been blocked (the message will never appear as "Read" by you). However, you will never receive that Eye Contact or message.
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